You have a Microsoft Windows Server 2008 R2 Server and are using it to push printers via GPO. Aka a print server.



Your eventlog is riddled with error logs refering to a event ID 602. You also get the error message “The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-21-127683249-1579156636-1434621442-1147\Printers\Connections” This happens for EVERY printer that you have on your system.

Print Error 602


The solution for this issue is very simple, it took me hours of searching the internet to find the Microsoft hot fix for this common issue and i will make it available here for download since Microsoft refuses to release it without users calling them.

On the Server 2008 R2 Machine:

  1. Click the following link to download the hot fix for KB2457866.
  3. Save it to your server.
  4. Run the Hot Fix.
  5. Reboot the server when prompted.
  6. Voila error 602 should not be displayed upon logon. Note that this error shows everytime a user/admin logs in. After the hotfix you wont get NEW errors. Just be sure to clear out the old ones.

Published by Wouter Makkinje

I am a 30 Year old IT Consultant from Kalmar Sweden.